We’re looking for some creative people who think outside the box. People who look for a better way to do things everyday and aren’t satisfied with being stuck in the “old ways” of doing things.

We’re looking for problem solvers, forward thinkers and craft beer drinkers. Check out the openings below and apply by emailing your resume and cover letter to HR@OrchestraSoftware.com 

Why Work With Us?

The Benefits:

  • Competitive salary & compensation plan including Performance Based Pay.
  • 100% Employer paid medical & dental, 50% for dependents.
  • 100% Employer paid Life/AD&D/SDI.
  • 401(k) program with employer matching and aggressive vesting schedule.

The Fun Stuff:

  • Paid holidays & accrued PTO
  • Friday Social Hour with beer and games.
  • Departmental outings, company events.
  • Birthday & company anniversary recognition.
Current Openings:
Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

Orchestra Software is seeking a highly-motivated Sales Operations Analyst to assist in the development and facilitation of the company’s internal sale’s operational support needs. This position will be responsible for bridging the gap between sales, and many other internal teams by partnering with the sales, customer success, client services and finance departments to implement front end processes and develop controls for improving and streamlining our overall sales order management process. This key position is responsible for the day-to-day management of all data flowing in and out of the Company’s internal CRM system, Salesforce, which is integrated with other internal tools and systems.  In addition, there will be a number of administrative support tasks including maintaining a repository of customer references and supporting proposal development. The ideal candidate for this position will also be an advanced or expert level user of Salesforce, comfortable with providing ongoing systems maintenance, process refinement, and ensuring high levels of data integrity.

This position is tasked with ensuring that Orchestra’s sales organization is constantly improving in efficiency and effectiveness to meet and exceed client expectations and internal acquisition targets. The sales operations analyst takes a “big picture” view of the entire customer journey through the complete sales cycle from lead generation to contracting and ensures proper handoffs to subsequent teams. This right candidate for this position is a dedicated professional willing to assume ownership in a collaborative approach to optimizing processes, tools, internal platforms and cross-functional communications, assisting the VP of Sales and Marketing in leading a more successful and efficient team. This unique position will interface with leaders and stakeholders across a large portion of the organization and will provide the successful candidate significant opportunities to grow along with the Company and reports directly to the VP of Sales and Marketing.

The Responsibilities:

  • Own the internal sales to accounting interface by responding to internal and external customer inquiries timely and with professionalism in a highly customer-centric manner.
  • Manage and assume administration permissions of the Company’s internal CRM system, Salesforce, including but not limited to administering user access, permissions, system architecture, vendor relationships and report/dashboard development.
  • Maintain the data integrity and maximize the value of lead and contact sources in Company’s Salesforce CRM and other internal systems.
  • Assess, recommend and implement sales technology stack additions that increase productivity and efficiency.
  • Administer Orchestra’s internal sales processes; investigate, develop and execute plans to resolve pain points and bottlenecks and streamline or eliminate manual processes and hand-offs.
  • Ensure adherence to the internal processes and policies and collaborate with the appropriate stakeholders to achieve consistent follow-through.
  • Maintain and update sales process documentation and facilitate training for the sales team and other essential stakeholders.
  • Produce daily, weekly, monthly and quarterly reports on sales metrics including but not limited to sales effectiveness, competitive win/loss results, opportunity source and other key sales & marketing metrics.
  • Support the sales and marketing team in the creation of sales proposals by providing market and target research.
  • Assist sales leadership in defining, segmenting and targeting Orchestra’s total addressable market and ideal customer profile.
  • Collaborate with the Company’s leaders and stakeholders in commission structure planning, reporting and administration.

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • A bachelor’s degree with administrator certification or equivalent experience.
  • Salesforce CRM experience, preferably with administrator certification and SaaS application.
  • Three years of experience in sales operations, marketing or other such sales support role.
  • Advanced level or above proficiency with Salesforce CRM software.
  • Able to understand and explain business models and ROI analysis.
  • Knowledge of SaaS metrics and craft beverage ecosystem is highly desirable.
  • Experience with ERP software sales and marketing has significant advantage.
  • Experience in an organization delivering B2B software sales preferred.

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

 

Apply

Send resume to: HR@orchestrasoftware.com

Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

We are seeking a locally motivated and enthusiastic addition to our Sales team. The Sales Development Rep will focus on driving revenue growth by generating new business opportunities. This role will manage a high volume of available leads to increase pipeline growth across a wide variety of industries and applications by leveraging advanced phone qualifications skills as well as product, service, industry and workflow knowledge of our business. Working with technical end users and key purchasing contacts, the ideal candidate will create new opportunities that allow sales representatives to nurture the sales cycle and achieve individual and/or team specific goals.

The Responsibilities:

  • Achieve or exceed monthly targets and quota of qualified opportunities with revenue
  • Respond to inbound web inquiries and help improve sales efficiency targets
  • Fully qualify marketing and sales leads to support prospecting initiatives and campaign assignments
  • Successfully pursue new customers through outbound calling strategies
  • Prioritize and manage the lead queue volume effectively to maximize new sales opportunities
  • Assign qualified opportunities to appropriate sales representatives by capturing all relevant customer information and sales activities into CRM system to advance sales cycle
  • Collaborate with peers to ensure customer responsiveness and attainment of goals

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • A bachelor’s degree is required
  • Demonstrated success understanding business objectives
  • Must be customer focused and highly responsive
  • Exceptional verbal and written communication skills and high level of attention to detail
  • Experience working in fast-paced, disciplined, process-driven, sales and/or marketing environment
  • Completion of sales skills and/or phone skills training is preferred
  • Strong time management and prioritization skills
  • Proficient working with a CRM system to facilitate lead qualifications and advancement of sales cycle

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

 

Apply

Send resume to: HR@orchestrasoftware.com

Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

Orchestra Software is seeking a IT Operations Engineer to help us with our existing and next generation beverage manufacturing software. The IT Operations Engineer will play a key role in the maintenance and availability of our technology platform. Hosted on Amazon Web Services, much of the Engineer’s effort will be spent quickly responding to service incidents, focusing on cutting costs by dynamically scaling the platform, identifying areas of improvement or automation, and mitigating risk through use of redundancy, high-availability, data backups, and other recovery methods. In addition, the Engineer will work closely with our implementation, support, and development teams, as well as the rest of Orchestra and our customers by completing service requests.

The Responsibilities:

  • Respond to service incidents and requests with the mindset of “Customer First”.
  • Proactively monitor and maintain platform operations, such as EC2 instance use, resource availability, and data backups.
  • Observe and study system performance, investigate bottlenecks, and suggest change based on information from key indicators and end users.
  • Work with the development team to automate deployment of platform releases.
  • Open and manage support tickets with our technology partners.
  • Participate in change management by informing stakeholders, providing justification, creating documentation, and deploying.
  • Work with other teams to define, develop, and implement new and updated processes through continual service improvement.

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • A bachelor’s degree, preferably in computer science.
  • Knowledge in the following technologies is desired: PowerShell, Amazon Web Services, SAP Business One, Citrix XenApp/XenDesktop, SUSE Linux, Microsoft SQL Server and/or SAP HANA.
  • Must be customer focused and highly responsive.
  • Strong attention to detail with the ability to analyze and troubleshoot complex IT systems and applications.
  • Exceptional verbal and written communication skills.
  • Experience working in a fast-paced, disciplined, and process-driven IT environment.
  • Ability to work in a small IT team, share responsibilities, and document processes.
  • A desire to gain knowledge through experimenting, training, and certifications.

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Apply

Send resume to: HR@orchestrasoftware.com

Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

Orchestra Software is seeking a full stack senior software engineer to help us with our existing and next generation beverage manufacturing software. Our team writes software that offers beverage manufacturers with easy turn-key solutions and modern technologies on innovative platforms. The Engineer will have significant responsibility to create large product enhancements that directly impacts our customers and Orchestra Software’s success. The Engineer will also participate in translating business requirements into technical solutions, write and present software architectural specifications and implement them.

Our team is agile. Over time, the Engineer will work on multiple areas with different technologies and platforms (such as SAP Business One, SAP HANA, Microsoft Windows Server and Linux). Part of this role is to understand beverage manufacturers’ needs, complexities and convert business requirements to technical solutions.

The Responsibilities:

  • Translate product requirements into a technical solution by writing software architectural specs, supported by block, state transition and workflow diagrams to convey the software design.
  • Assist and implement user interfaces and workflows.
  • Create stunningly beautiful user interfaces with AngularJS or similar JavaScript frameworks.
  • Create data models, database schema design.
  • Design services, unit and load tests.
  • Collaborate with architects, analysts, and other developers.
  • Apply software development and testing best practices.

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • Bachelor’s or Master’s degree in Computer Science.
  • Expert knowledge in AngularJS or similar JavaScript framework, C#, Entity Framework, SQL and Service Oriented Architectures.
  • Good networking knowledge of TCP/IP, HTTP and how to handle state within it.
  • Proficient in Service Oriented Architectures (SOA), REST API calls, JSON.
  • Expert in Object Oriented Design (OOD), Object Oriented Programming (OOP) and data encapsulation and abstraction.
  • Have a good sense for user interface design and implementation.
  • A solid foundation in computer science, with strong competencies in data structures, algorithms, and software design.
  • 5 years of related experience in full cycle software development with demonstrated achievements and progressive responsibilities.

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Apply

Send resume to: HR@orchestrasoftware.com

Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

The Project Coordinator position is responsible for planning, organizing and coordinating projects both internally and to external customers. This position requires attention to detail, organizational skills and the ability to communicate with a wide variety of personalities.

The Responsibilities:

  • Act as point of contact and communicate project status adequately to all participants.
  • Project status updates with leadership for cross departmental projects.
  • Maintain project tracking software with updated information and project status.
  • Compile project status report to assist with ongoing workload.
  • Help prepare project proposals, timeframes and schedule.
  • Provide project support and client support administrative needs.

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • Strong verbal and written communication skills.
  • Must be proficient in productivity software such as Microsoft Office Applications.
  • Ability to manage time and prioritize projects and duties, delivering commitments on time.
  • Ability to work independently and as a member of a team.
  • Preferred, background in Implementation or Project Management.

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Apply

Send resume to: HR@orchestrasoftware.com

Are you passionate about innovative technologies? Orchestra Software is an award-winning, fast-growing technology company empowering beverage manufacturers to grow and improve their business. Orchestra Software’s Customer First focus supports their use cases and meets them with state-of-the-art Cloud based technologies. We’ve created industry-specific, all-in-one business management software now used by hundreds of craft breweries, distilleries and other craft beverage manufacturers around the world. Collaboration between engineers, designers, consultants and beverage manufacturers has helped us achieve velocity as a company, and velocity provides the fun, collaborative work environment in which our employees flourish. At Orchestra, we don’t just make software, we help growing industries run better.

The Role:

The Consulting Services Manager works within the Services department. The Consulting Services Manager is responsible for leading, evolving and improving the training, performance and execution of the consulting services team. This position is responsible for directing the activities of software implementation projects and related consulting engagements. The Consulting Services Manager will determine when consultants are ready to work independently and provide feedback when coaching is necessary. This is a “hands on” position that will require a mix of cross functional and customer facing activities. This position will play a key role in helping develop and administer process improvement plans, policies and procedures which include helping to prioritize which projects are worked on, and proper allocation of resources.

The Responsibilities:

  • Directs the activities of assigned staff:
    • Manages the activities of the consultants to include selection and hiring of new employees.
    • Coaches, manages the performance of, rewards, and motivates the team members.
    • Discipline authority up to and including the recommendation of termination as necessary.
  • Works with the VP of Services in defining processes, workload and schedules. Determines resource allocation decisions for customer implementations.
  • Directs the interpretation and application of policies (i.e., expense report approval, PTO management, etc.)
  • Leads internal consulting team initiatives and/or works cross-functionally to ensure that inter-departmental needs are met.
  • Responsible for creating training programs for consultants:
    • Refine (as needed) initial training and on-boarding process to ensure that new consultants have a consistent and rapid on-boarding process, which allows them to work independently.
    • Identifies gaps in the existing team’s knowledge and creates training materials and/or courses to enable the consultants to be proficient at implementing and training additional and new Orchestrate solutions.
    • Creates the framework to evaluate the readiness of a consultant to be able to implement customers independently.
  • Customer Management:
    •  Consults, at times on-site, at key high visibility customers.
    • Exists as a key escalation point for customer needs and can quickly assess if these needs are result of the software, the consultant’s actions or the customer’s actions.

The Culture Competencies:

  • Customer First – Engages with the customers, both internal and external, and places their needs as a primary focus; builds a sustaining collaborative and productive relationship with clients; seeks to understand client situations, issues, expectations, etc.; takes appropriate action to meet client needs and address concerns; implements or utilizes methods to monitor and evaluate client feedback; appropriately meets client needs without jeopardizing business outcomes or results.
  • Teamwork – Identifies opportunities to build strategic partnerships with individuals in other areas of the business in an effort to achieve business goals; identifies opportunities for high trust teamwork through analysis of business needs and relationships that may enhance success; develops the departments teamwork through information exchange, clarification of the benefits and definition of teamwork.
  • Authenticity – Shares thoughts and opinions even when they may be unpopular; delivers both positive and negative, timely feedback to others that is actionable; holds self and others accountable for their actions; comfortable taking negative action with direct reports when necessary.
  • Continuous Improvement – Updates one’s self just like they would their software. Provides support and direction towards the development of individuals’ knowledge and skills to effectively facilitate their accomplishment of both current and future responsibilities; partners with individuals on identifying and setting development goals; helps to identify development opportunities as part of the plan; provides continuous feedback on performance and progress and assists in the adjustment of development plans.
  • Integrity – Does the right thing, always. Identifies and understands problems or issues through analysis of multiple data sources to draw effective conclusions; chooses fair and effective courses of action consistent with available information; considers the broad business impact of decisions being made rather than any short-term benefit.

The Core Competencies:

  • Enjoys working in a high-performance business environment with customer interaction, deadlines, and high value work.
  • Well-organized, self-directed team player. Remains open to others’ ideas, and exhibits willingness to try new things. Enjoys exploring new technology to seek improvements.
  • Demonstrates excellent written and verbal communication skills. Listens effectively, transmits information accurately and understandably, and actively seeks feedback.
  • Effectively presents and explains information to various group sizes and levels of knowledge.
  • Enthusiastically collaborates with co-workers to share ideas and opinions about improving processes, services, and customer experience.
  • Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.
  • Demonstrates professionalism, discretion, and good judgment in all interactions with co-workers, customers, vendors and others.
  • Prioritizes and plans work activities, uses time efficiently and develops realistic action plans.

The Qualifications:

  • Bachelor’s degree business/accounting, training or technology plus project management or software consulting experience.
  • Proven leadership and employee relations skills. Including a minimum of 5 years leading teams and developing new employees within a business.
  • 5 years of leading and executing software implementations.
  • Subject matter expertise in one or both of the following areas:
    • Knowledge of the craft beverage industry.
    • Accounting principles and practices (e.g. inventory, accounts payable, accounts receivable, purchase orders, general ledger)
  • High level of customer support operations, practices and principles. Excellent process planning, time management, communication, decision-making, presentation, organization, and interpersonal skills.
  • Accomplished client-management skills, relationship-building skills, requirements gathering experience, and negotiating skills.
  • Comfortable working within a matrix environment where others are running the tactics of implementations.
  • Must be able to consistently perform assigned work within established deadlines.
  • Solid working knowledge of Microsoft Office is required.
  • This position may require both domestic and international travel. Travel requirements may vary depending on assigned customer projects and project timing. The successful candidate will be willing and able to meet travel requirements. A valid driver’s license and ability to qualify for a US Passport are required.

About Orchestra Software:

Orchestra Software is a privately-held enterprise software company in Beaverton, OR that creates industry vertical software that enables our customers to manage all aspects of their business in one system. Orchestra Software is made up of a dynamic, high performing team of creative people that love what we do and we work hard at it. We are software developers, business consultants, support techs, and sales/marketing experts all focused on helping our customers run their companies better.

Orchestra Software’s flagship solutions include OrchestratedBEER, the industry’s leading ERP solution for the craft brewery market and more recently OrchestratedSPIRITS, our featured rich ERP solution for craft distilleries.  Orchestrated helps these growing industries consolidate all company operations into a single application, from accounting in the back office to production of the warehouse floor.

Recently awarded the TAO “Rising Star” award among Oregon tech companies and recognized as one of Oregon’s fastest-growing private companies for a 3rd  year in a row by Portland Business Journal in 2017, Orchestra Software continues to focus on innovative technology and company culture.

Orchestra Software is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.

Apply

Send resume to: HR@orchestrasoftware.com